What’s Next for Retail’s Digital Transformation?
Omnichannel Experiences & Agile Supply Chains

Has the “new normal” really become the norm for retailers? Not yet.

Nearly two years of unexpected shifts have highlighted areas ready for transformation.

In this special report, Retail TouchPoints explores what retailers need to do next to remain relevant and profitable. The list includes:

• Reimagine the role of the store so that it acts as a competitive advantage rather than an impediment to digital commerce
• Employ more agile fulfillment solutions, such as ship-from-store and dropship, to future-proof business
• Create a culture of speed with the tools needed to pivot more quickly
• Integrate customer data to inform operational changes and create more flexible systems

“In 2020, retailers got a free trial visit to the future to see what consumer demand was, and now that they know there’s a demand there, they can build toward it much more confidently,” Jason Goldberg, Chief Commerce Strategy Officer at Publicis, told Retail TouchPoints.

Find out what’s next for retail’s digital transformation and the practical steps to get there. Get your free copy of this Retail TouchPoints special report courtesy Treasure Data.