Retail TouchPoints Benchmark Study: Are Personalization Efforts Keeping Up with Consumer Desires?

How do your company’s personalization efforts compare to other businesses? Are you keeping up with or falling behind consumer expectations? In this 2nd Annual Retail TouchPoints Benchmark Survey, you’ll discover the revealing answers to the following questions.

• What are the biggest challenges around personalization initiatives?
• How much have investments in personalization increased sales?
• During which part of the customer journey is personalization most important to organizations?
• And more …

For the insight you need to deliver the personalization your customers expect, download your complimentary copy of this report today.